You just have to send an email to firstname.lastname@example.org and we will be at your disposal (almost) 24/24, even during weekends :)
You can see our offer here: www.iabilet.ro/servicii
You can contact us via email, at email@example.com, or at the number 0314 326 888 at which a robot will guide you through the options you have at your disposal.
After the order is placed and the payment is made, you receive on your email the ordered tickets (in pdf format). You can either print them or show them at the entrance directly from you phone or tablet. After the QR code on the ticket is scanned, the access is granted.
If you already paid for the tickets (via card, Vodafone, Orange, paypal or bank transfer) and you chose the delivery via fan courier, the tax for transport is 10 lei in Bucharest and 15 lei for the rest of the country.
If the tickets are paid on delivery, the transport costs 15 lei in Bucharest and 20 lei for the rest of the country.
The orders placed after 3PM will be handed over for delivery the next working day. The orders placed in weekends or free days will be processed the next working day. You will receive the tickets in maximum 2 days after the order is processed.
After paying for the tickets at a ZebraPay, you will receive a receipt with a barcode for each ticket bought. Those barcodes will be scanned at the entrance.
You can request a refund for the tickets at iabilet.ro/anulare. The refund will be made according to the terms and conditions available on the site.
Please go to iabilet.ro/anulare and follow the instructions.
You can enter your account and see the order history. Moreover, you can send an email to firstname.lastname@example.org to get support from our team.
The value of the refund will be seen on the bill. In case the refund was made after the date the bill was issued, the adjustment will be seen on the next bill.